Replace important documents lost in a disaster
Disasters can destroy homes, storage units, garages, and other places where you might have stored important documents. Or the disaster could make it impossible for you to locate, get to, or access your documents. This tells you how to replace some of the most commonly lost documents after a disaster.
1. Right after the disaster
Can I apply for FEMA disaster assistance programs if I don’t have my important documents?
Yes. You can start your application for FEMA assistance without having your documents. After applying, you may have to provide proof of your identity, your ownership or occupancy, or other personal information. You can send proof of your replacement documents to FEMA once you receive them. Usually, you can upload the replacement copies to your Disaster Assistance account.
The National Archives describes helpful Salvage Procedures for damaged documents after a disaster.
What if I need other proof of identity or of where I live?
Ask your utility company for a copy of your last bill. This can help prove your address or residency (where you live).
You can also ask your local planning and zoning offices for proof of your “E911/physical address” which could help prove where you live.
Ask your employer or school for any copies of your identity documents that they may have. You may be able to use employment records to prove who you are. Ask any accountant or tax preparation service you use for copies of your tax return. This can help prove your identity (that you are who you say you are).
How do I get my mail after a disaster?
Contact your local or closest post office to make a change of address or ask how to pick up mail. If you can’t access your local post office, call 1-800-ASK-USPS (275-8777).